Last Updated: November 25, 2025

1. Introduction

MACE SERVICES LLC (doing business as MACE FOR SUCCESS, "we", "us", or "our") operates the website https://maceforsuccess.com (the “Site”) and provides accounting, bookkeeping, tax, and financial services (the “Services”). This Privacy Policy describes how and why we collect, store, use, and share personal information when you access or use the Site or engage with our Services. This policy applies to all users of the Site and clients of our Services.

2. Information We Collect

We may collect and process the following categories of personal information:

Contact Information: name, email address, phone number, mailing address — provided when you contact us, request a quote, or sign up for services.

Business / Financial Information: details about your business or personal finances, as needed to provide accounting, bookkeeping, tax preparation, or consulting services.

Website & Device Data: IP address, browser type, operating system, pages visited, time and date of access, and other technical data automatically collected by our web server or analytics tools when you use the Site.

Communications Data: records of your correspondence with us (e.g. emails, messages) if you reach out by contact form, email, or phone.

We do not knowingly collect sensitive personal data (e.g. social security numbers, medical or health info) through the Site unless you provide such data as needed for accounting or tax services; in such cases, we treat it with heightened security and confidentiality.

3. How We Collect Information

We collect data in the following ways:

When you voluntarily provide information — e.g. by filling out a “Request a Quote” or “Contact Us” form; during onboarding for services; via email or phone communications.

Automatically — via server logs, cookies, or other analytics/technical tools when you visit the Site.

Through correspondence — when you communicate with us about our Services.

4. Purpose of Collection / How We Use Your Information

We use the information we collect for purposes including (but not limited to):

Providing, managing, and delivering our accounting, tax, bookkeeping, and consulting Services.

Communicating with you — for client support, inquiries, quotes, service updates.

Improving our Site and Services — analyzing usage, monitoring site performance, optimizing user experience, and detecting fraud or security issues.

Complying with legal obligations or tax/regulatory requirements, when applicable.

Record-keeping and documentation for service delivery and tax/accounting matters.

5. Sharing Your Information / Third Parties

We may share your personal information with:

Third-party service providers that help us deliver our Services (e.g. payment processors, cloud storage providers, accounting software, professional advisors), but only as needed and under confidentiality obligations.

Legal or regulatory authorities when required by law or to comply with judicial or governmental requests.

Other parties only with your explicit consent.

We do not sell or trade your personal information to third parties for marketing or advertising purposes.

6. Data Retention

We retain personal and financial information only as long as necessary to fulfill the purposes described above — including providing Services, complying with legal obligations, resolving disputes, and enforcing our agreements. Once it is no longer needed, we securely delete or anonymize your data in accordance with our internal data retention and security policies.

7. Security of Your Data

We use commercially reasonable administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of your personal and financial data. Access to sensitive data is restricted to authorized personnel only. While we strive to protect your information, no security system is impenetrable — and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

The right to access or obtain a copy of the personal data we hold about you.

The right to correct or update inaccurate or incomplete data.

The right to request deletion of your personal data, subject to any legal or contractual obligations we must retain certain records (e.g. for tax, auditing purposes).

The right to withdraw consent to data processing or to object to certain uses of your data (where applicable).

To exercise your rights, please contact us using the contact information below.

9. Use of Cookies and Tracking Technologies

We may use cookies, web beacons, or similar tracking technologies to collect website-related data (see Section 2). These help us analyze site traffic, understand user behavior, and improve user experience. If you prefer, you may disable cookies via your browser settings — though this may limit your ability to use certain features on the Site.

10. Children’s Privacy

Our Site and Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 in error, we will promptly delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we do, we will revise the “Last Updated” date at the top of this document. We encourage you to review this page periodically. For material changes to how we use personal data, we will notify you — for example, via email or a prominent notice on the Site — before those changes become effective.

12. Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

MACE SERVICES LLC
907 Broad Street, Durham, NC 27705
Phone: (919) 370-6446